It is essential that the entire community have confidence in the administration that supervises the exercise of police authority. This requires procedures for adequate and expedient processing of allegations of misconduct by Department employees. The Professional Standards function is designed to address these concerns and is important for the maintenance of professional conduct. Therefore, it is the policy of the Windsor Heights Police Department to thoroughly investigate formal complaints on Police Department employees.
Professional Standards Coordinator
The Chief’s Executive Officer is responsible for the administration of the Department’s professional standards functions. Currently, the Captain over Support Services acts as the Professional Standards coordinator, overseeing all internal investigations operations.
All complaints will be submitted in writing, with a signature requested. The written complaint will then go directly to the Chief of Police. All Department employees will be required to accept and forward to a supervisor any formal complaint that comes to their attention.
Outside Agencies Authorized to Investigate Police Department Actions
Iowa Civil Rights Commission 400 East 14th St, 1st Floor Des Moines, Iowa 50309 Phone 515-281-4121
Federal Bureau of Investigation 4401 Westtown Pkwy West Des Moines, Iowa 50266 Phone 515-223-4278
Online Form for Feedback, Compliments, Concerns or Complaints
To provide feedback, compliments, concerns or file a complaint with the Windsor Heights Police Department, you can use our online form linked below. While you are welcome to remain anonymous, please remember we have no way to contact you for more information or to discuss any potential disposition of your feedback if no contact information is listed in the form.