Contact Us

Police Department

Physical Address
1133 66th Street
Windsor Heights, IA 50324

Emergencies: Dial 911
Non-Emergency Dispatch: 515-222-3321
Phone: 515-277-4453
Monday-Friday 8:00 am - 4:30 pm 

Our Mission

It is the mission of the Windsor Heights Police Department to safeguard the lives and property of the people we serve, to reduce the incidence and fear of crime, and to enhance public safety while working with the community to improve their quality of life. The women and men of this agency, in partnership with the community, are committed to providing quality, professional police services to our citizens and visitors through the preservation of peace, order, safety, and problem resolution. Our duty is to do so with honor and integrity while at all times conducting ourselves with the highest ethical standards.

Unbiased Policing Ordinance 20-05

On July 20, 2020 the Windsor Heights City Council gave final approval to Ordinance 20-05, Unbiased Policing.  This Ordinance reinforces the commitment of the City of Windsor Heights, and the Windsor Heights Police Department, to the unbiased, equitable treatment of all and the Ordinance directs all employees to treat everyone in a fair, impartial and objective manner, in accordance with law, and without consideration of their individual demographics.  Read the entire Ordinance by clicking here.

Windsor Heights Police Department Policy and Procedure Manual

The Windsor Heights Police Department is committed to what we refer to as the TRAITs of a professional and progressive law enforcement agency.  Those TRAITs include Transparency, Respect, Accountability, Integrity, and Trust.

To further our beliefs that TRAITs create a strong partnership between the community and law enforcement, we publish our policy and procedure manual online for the public to view.  Any specific questions surrounding the police and procedure manual should be directed to the Public Safety Director / Chief of Police and Fire Services.

View the Current Windsor Heights Police Department Policy and Procedure Manual by Clicking Here.

Report a Crime

How do you report a crime or what appears to be criminal activity? 

  • Call: 911 
  • Anonymous: If you prefer to remain anonymous and possibly receive a cash reward, call Crime Stoppers of Central Iowa at 515-223-1400 or 800-452-1111. Text: "PCCS" plus your message to 274637 (CRIMES).
  • Non-Emergency: call dispatch at 515-222-3321.

Jail Information

Windsor Heights contracts with Polk County to house inmates.


In July of 2021, the City of Windsor Heights completed our Local Emergency Action Plan and the plan was approved by Council on July 19, 2021.  The plan includes a basic flow for disasters and other large scale emergencies occurring in the City of Windsor Heights.  The plan is updated as necessary and reviewed by the Public Safety Director annually for accuracy

Windsor Heights Emergency Action Plan