Public Safety Director/Chief of Police and Fire Services

  1. Police Department

    Physical Address
    1133 66th Street
    Windsor Heights, IA 50324

    Emergencies: Dial 911

    Non-Emergency: 515-222-3321

    Phone: 515-277-4453


      Monday-Thursday 8:00 am - 4:30 pm

      Friday 8:00 am - 3:00 pm


Thank you for visiting the Windsor Heights Public Safety website. This site has been created to provide easy to access information. While navigating this site you will find information about the departmental organizational structure, programs & services, history, and officer recognition.

The Windsor Heights Public Safety team is committed to maintaining a safe community for the residents living in the city, our business partners, and those traveling through the community. 


In July of 2021, the City of Windsor Heights completed our Local Emergency Action Plan and the plan was approved by Council on July 19, 2021.  The plan includes a basic flow for disasters and other large scale emergencies occurring in the City of Windsor Heights.  The plan is updated as necessary and reviewed by the Public Safety Director annually for accuracy

Windsor Heights Emergency Action Plan

Public Safety Annual Reports

2021 Windsor Heights Public Safety Annual Report

2020 Windsor Heights Public Safety Annual Report

2019 Windsor Heights Public Safety Annual Report

2018 Windsor Heights Public Safety Annual Report

2018 WIndsor Heights Public Safety Workload Analysis and Study

Public Safety Director/Chief of Police and Fire Services Chad McCluskey

On May 29, 2018, Chad McCluskey was sworn in as the Public Safety Director / Chief of Police and Fire Services for the City of Windsor Heights.

McCluskey began his emergency services career at the age of 13-years-old as a Junior Firefighter in Kansas.  McCluskey served as a Volunteer Firefighter, a 9-1-1 dispatcher, a Civilian paid Fire Officer and a Public Safety Officer (police and fire) before being promoted to Sergeant/Watch Commander over a patrol team.  McCluskey spent 21 years serving as a Watch Commander and K9 handler/trainer in Kansas before coming to Windsor Heights.

During McCluskey’s career, he also served as the Master K9 Trainer for the Kansas Police Dog Association, a Field Training Officer, a SWAT K9 trainer, a DUI testing instructor, a First Aid/CPR instructor, and a case law expert instructing other law enforcement officers across the State of Kansas on legal updates.

McCluskey completed Kansas Firefighter I certification, along with related training including, but not limited to, emergency medicine (former certification as a Kansas Emergency Medical Technician), rescue, technical rescue, confined space, and water rescue.

Session Ribbon PinMcCluskey is a graduate of the FBI National Academy 279th Session, and he holds an Associate’s Degree in Fire Science, a Bachelor’s Degree in Criminal Justice, and a Master’s Degree in Business Administration with an emphasis on Human Resource Management. McCluskey is an Iowa Certified Law Enforcement Officer and he has obtained Iowa Firefighter I certification.  In addition, McCluskey is an adjunct instructor for three Kansas Community Colleges where he teaches law enforcement and fire science. McCluskey’s vast experience with law enforcement, firefighting, and emergency medicine ensures quality and efficient public safety services continue to be delivered to the City of Windsor Heights.