Following are questions asked by citizens and the answers to them. They are organized into different categories. If you are looking for information that you are unable to find here, please do not hesitate to contact City staff members at 279-3662 or email.  Staff will make every effort to respond to your question(s) of general interest and have it posted within the next five business days.

Does the City spray for mosquitoes? If not, why not? (added 6-23-10)

Can the City relocate the Fire Department to the 6322 Hickman location which the city owns? (added 6-14-10)

Recently a citizen asked why the grass height in Windsor Heights is limited to six inches, instead of ten inches, which is the limit in some of the adjacent communities. (added 12-29-09)

I read recently about the State budget cuts. What is the effect to Windsor Heights? (added 11-3-09)

What is the oversight process for how the City spends its money? (added 11-2-09)

How does the City take care if its infrastructure? (added 11-2-09)

What programs are available for homeowners in need of assistance in maintaining their property? (added 11-2-09)

What is Windsor Heights doing to help property owners with current economic issues? (added 11-2-09)

What is the City doing to preserve housing stock? (added 11-2-09)

What is the City doing to promote sustainability? (added 11-2-09)

How can I learn about the City’s budget? (added 11-2-09)

I have a street light out in front of my house, how can I make MidAmerican Energy aware of it? (added 11-2-09)

I am going on vacation. How do I contact the Police so they will watch my house for me? (added 11-2-09)

What does the City do to keep the tax levy rate low? (added 11-2-09)

What is the City doing to keep rental housing in Windsor Heights safe and well-maintained? (added 11-2-09)

What does the City do to communicate with its citizens? (added 11-2-09)

How does the City collaborate with other cities in the area? (added 11-2-09)

Recently, there were improvements made to City Hall. Customers now check in at a front window in the Police Department area and the administration side is closed. Why was this done? Does this restrict my access to City Officials? (added 11-2-09)

What grants does the City receive? (added 11-2-09)