03 Nov 2016

The Answers to Common Curbside Collection Questions

Do you find yourself with questions about your curbside collection programs – garbage, recycling or yard waste?  Here is an overview of who to call and when.

Missed Collection? Call your hauler.
Garbage or Yard Waste – Ankeny Sanitation (ASI), 515.964.5229
Recycling – Waste Management, 515.244.7336

Broken Garbage or Recycling Cart?
Garbage or Yard Waste – Ankeny Sanitation (ASI), 515.964.5229
Recycling – Waste Management, 515.244.7336

Need an Extra Cart?
Garbage: Ankeny Sanitation (ASI), 515.964.5229. Cost is $10.78/month.
Recycling: Metro Waste Authority, 515.244.0024. Cost is $30/year plus cart delivery fee.

Start/Stop Service:
Garbage service begins when water service is requested and ends when water is canceled. A cart should come with existing homes, but if not, call the hauler responsible for the service to request one be delivered (Garbage– Ankeny Sanitation (ASI), 515.964.5229; Recycling – Waste Management, 515.244.7336). When you move, leave your cart with the house.

Set Out Tips:

  • Set out garbage, recycling and yard waste before 7 a.m. on your collection day.
  • Consider the three-foot rule; there should be three feet between carts, yard waste bags and structures such as mail boxes, cars and lamp posts.
  • Cart should be within 18 inches of the curb.
  • Face the short metal bar toward the street.
  • Position the cart on as level of surface as possible, away from overhanging tree branches.
  • Make sure lid is closed.

If you have other questions, and you’re not sure who to call, you can always call Metro Waste Authority at (515)244-0021, or visit www.WhereItShouldGo.com/wh.